Delivery and payment
Valid from 15 August 2026.
The checkout page displays the currently available payment and delivery methods, their charges and the countries covered, based on the delivery address provided and the contents of your basket. You can check the final payment method, delivery method and costs for your order before submitting it.
Salary
Available payment methods
- Payment by bank card – Visa, Mastercard and American Express credit cards
- Apple Pay
- Google Pay
- Link
- Cash on delivery – exclusively within Hungary, for orders up to a maximum value of 200,000 Ft
- Bank transfer
- Yellow cheque by post
The availability of individual payment methods may depend on the country of delivery, the order value, the selected currency, and the device and browser used. The options available for your order will always be displayed at the checkout.
Payment by bank card, Apple Pay, Google Pay and Link
Online payments are processed by the Stripe is processed by its secure payment system. When paying by credit card, enter your card number, expiry date, security code and the name on the card, then click the „Place order” button to complete the payment.
The card-issuing bank may request additional identification, such as 3D Secure authentication, to authorise the transaction. When using Apple Pay, Google Pay or Link, you must authorise the payment via the relevant service’s interface.
The payment page will display the result of the payment. We will send you an email to confirm receipt of your order and its acceptance. If you close or refresh the browser window during the payment process, or if you interrupt the process, the transaction may not be completed successfully. In such cases, please check the emails relating to your order and the transaction on your bank statement before restarting the payment process.
MD Vital Kft. does not have access to or store full bank card details. The card details and transaction data required for payment are processed directly by Stripe. For information on Stripe’s data processing, please see the In Stripe’s privacy policy you can read.
We will charge the total amount of your order in the currency shown at the checkout. If the currency of your bank card or bank account differs from this, the card-issuing bank may apply its own exchange rate and may charge a currency conversion fee.
Payment on delivery
Cash on delivery is available only for deliveries within Hungary, for orders up to a maximum value of 200,000 Ft. The total amount of the order must be paid upon receipt of the parcel, using the payment method provided by the carrier.
The options for paying by cash or bank card may vary depending on the carrier and the method of collection. For some parcel lockers, cash on delivery payments can only be made via the payment link provided in the carrier’s email or app.
A separate cash-on-delivery handling fee may apply to cash-on-delivery payments. The exact amount of this fee will be shown as a separate item by the checkout before the order is placed, and the total amount displayed already includes this fee.
Bank transfer
If you choose to pay by bank transfer, we will send you the payment details in the email relating to your order. Please include your order number in the payment reference so that we can correctly identify your payment.
Order processing and dispatch will begin once the amount has been credited to our bank account. The time taken to process the bank transfer may vary depending on the bank and the country.
Yellow cheque by post
If you choose to pay by postal cheque, order processing and dispatch will begin once the amount paid has been credited to our bank account. It may take several working days for the postal payment to be credited, so this payment method may involve a longer processing time.
Delivery
Packaging
When packing, we endeavour to use paper-based packaging materials and cardboard void fillers. We ensure that products arriving in glass or other fragile packaging are provided with the appropriate protection required for transport.
Processing and delivery times
The parcel is expected to be dispatched after the order has been accepted and – in the case of prepayment – once payment has been received Within 1–3 working days We will hand it over to our delivery partner. This is the estimated time of dispatch, not a guaranteed delivery time.
The actual delivery time depends on the destination country, the chosen delivery method and the carrier’s workload. Delivery may take longer during public holidays, peak periods or in the event of unforeseen delivery delays. Unless otherwise stated or agreed, we will fulfil the order within 30 days of the contract being concluded at the latest.
Delivery methods and charges
The parcels are Foxpost, DPD, Packeta or MPL We deliver to your door, to a parcel locker or to a collection point through our partners. The checkout page displays the available delivery providers, collection methods and delivery charges for the specified delivery address.
If, at the checkout, you can only select a delivery method rather than a specific carrier, we will dispatch the parcel via the partner best suited to the address and the consignment in question.
We will send you an email to inform you when your parcel has been dispatched and how to track it. Depending on their service, the delivery partner may send a further email or text message regarding the expected delivery, arrival at a parcel locker or collection point, and the collection deadline.
Incorrect delivery address or change of address
Please check the name, delivery address, telephone number and email address you have provided before submitting your order. If you notice any errors, please let us know as soon as possible at info@mdvital.hu at this email address.
Once the parcel has been handed over to the carrier, the address can only be changed if the carrier in question authorises it. Such a change may cause delays or incur additional delivery charges. If the parcel cannot be delivered due to an incorrect address, the carrier may return it to our warehouse.
Failed delivery and uncollected parcel
In the event of an unsuccessful delivery for home deliveries, the carrier may attempt a further delivery in accordance with its own terms and conditions, or may redirect the parcel to a collection point. For collection points and parcel lockers, the parcel must be collected within the collection period specified in the notification.
Refusing or failing to accept a parcel does not in itself constitute a notice of withdrawal. If you wish to withdraw from the purchase, you must notify us of this in a separate, unambiguous statement.
If a parcel is returned due to an incorrectly provided address, failure to collect it or unjustified refusal to accept it, we may, in accordance with the relevant legislation, request payment of the actual costs of return and reshipment before resending the parcel.
If you have paid for the order in advance and are exercising your right of withdrawal in accordance with the rules, the refund will be Cancellation and Refunds on the page, as well as the In the General Terms and Conditions Certain rules apply.
Damaged parcel
When you receive your parcel, check its external condition. If you notice any visible damage, ask the delivery driver to draw up a report, if possible. If, after opening the parcel, you find a damaged item, take photographs of the outer packaging, the inner packaging and the damaged item, then send them, together with the order number, to info@mdvital.hu to the address.
